This Privacy Notice applies to personal information processed by InterOcean MS Co., Ltd., a company incorporated in the Republic of Korea, with regional operations conducted through InterOcean Recovery Agency Pte., incorporated in Singapore.
SeaNapse is a service operated by InterOcean MS Co., Ltd. and is not a separate legal entity. InterOcean MS Co., Ltd. is the entity responsible for the processing of personal information submitted through the seanapse.net and interoceanms.com websites. InterOcean Recovery Agency Pte. acts as a service provider to InterOcean MS Co., Ltd. for Asia-Pacific operations and processes personal information only as directed by and on behalf of InterOcean MS Co., Ltd.
For privacy enquiries: contact@interoceanms.com
We collect only the information you choose to provide through our enquiry forms or email correspondence:
| Category | Examples |
|---|---|
| Contact information | Name, company, email address, job title |
| Enquiry details | General claim type, claim value range, non-confidential description of matter |
Technical data (such as IP addresses and access logs) may be processed automatically by our hosting provider (Netlify, Inc.) as necessary to operate and secure the website. We do not directly collect or store such technical data ourselves. We do not currently use third-party analytics services or advertising cookies.
We process your personal information for the following purposes, with your consent obtained at the point of submission:
| Purpose | Basis |
|---|---|
| Responding to your enquiry and assessing whether we can assist | Your consent (given at form submission) |
| Conducting conflict-of-interest checks | Your consent; our professional obligations |
| Providing agreed services under a written Engagement Agreement | Performance of contract; your consent |
| Complying with applicable legal and regulatory obligations | Legal obligation under applicable law |
You may withdraw consent at any time by contacting us. Withdrawal does not affect processing already carried out. Where processing is necessary to perform a contract, withdrawal may mean we cannot continue to provide services.
We do not use your information for automated decision-making that produces legal effects, for unsolicited marketing, or for any purpose not described in this notice.
We share personal information only where necessary:
We do not sell personal data to third parties. We do not use customer information to train external AI models or share it with AI providers for model training purposes.
Your information may be accessed by personnel or engaged professionals in countries other than the Republic of Korea, including Singapore (InterOcean Recovery Agency Pte.) and, through our hosting provider, the United States (Netlify, Inc.). Where such transfers occur, we apply confidentiality obligations to personnel and engaged professionals, and rely on the terms of service of third-party providers for their processing of connection data.
| Data type | Retention period |
|---|---|
| Initial enquiry — no engagement commenced | 12 months from last contact, unless earlier deletion is requested |
| Active engagement records | Duration of engagement, plus 7 years from closure, in accordance with professional liability obligations under applicable Korean law |
| Conflict-of-interest check records | 7 years from the close of the last related matter |
Upon expiry of the applicable retention period, or upon a valid deletion request, personal information will be securely deleted or anonymised. Document return and deletion procedures for matter files are governed by the applicable Engagement Agreement.
Under the Personal Information Protection Act of Korea (PIPA) and, where applicable, the Singapore Personal Data Protection Act (PDPA), you have rights including:
To exercise any of these rights, contact us at contact@interoceanms.com. We will respond within 30 days. We may need to verify your identity before acting on a request.
If you have concerns about our handling of your personal information that we have not resolved to your satisfaction, you may contact the relevant supervisory authority:
We apply access controls and confidentiality obligations appropriate to the sensitivity of information handled. Initial enquiry form submissions are transmitted via HTTPS encryption provided by our hosting platform.
Detailed matter documents are only accepted through a separately arranged secure transfer method, confirmed after scope and conflict review. We do not accept sensitive matter documents by ordinary email.
Our websites use only essential technical cookies required for secure site operation (such as session management). We do not use advertising or tracking cookies. You can manage cookie settings through your browser.
We may update this Privacy Notice from time to time. Material changes will be communicated by posting a revised notice on our websites with an updated effective date. We encourage you to review this notice periodically.
InterOcean MS Co., Ltd.
Seoul, Republic of Korea
Email: contact@interoceanms.com
Subject line: Privacy Information Request